Shipping policy

Shipping Policy

At Feen, we want your experience to be smooth from start to finish. That’s why we’ve partnered with India’s most reliable logistics networks to ensure your order reaches you quickly and securely.

Shipping Charges

We offer two convenient payment options with different shipping rates:

  • Prepaid Orders: ₹70 shipping fee. Shipped via air (express delivery).
  • Cash on Delivery (COD): ₹110 shipping fee. Shipped via surface transport.

COD shipping is only available through surface delivery due to courier regulations. For faster service, we always recommend placing a prepaid order.

Delivery Timeline

Once your order is confirmed, it is usually shipped within 24 hours on working days. Our standard delivery timelines are:

  • All India (Standard): 3 to 5 working days from the date of order
  • Delhi NCR Region: 1 to 2 working days

We do not ship orders on Sundays. Orders placed on Sunday will be dispatched on Monday.

Delivery Partners

We currently ship through Delhivery and Bluedart, two of India's most trusted logistics networks. You will receive a tracking link via SMS or email once your order is shipped, so you can monitor your package in real-time.

Need It Urgently? We've Got You Covered

If you're located in the Delhi NCR region and need your order delivered on the same day or faster than our usual timelines, we offer a Quick Delivery Option.

For this, please reach out to our team on WhatsApp (+91 92862 61677) before placing your order. Our team will check availability and coordinate a priority courier service for you.

Please note that if you opt for this quick delivery, the shipping cost will be borne by you and paid directly to the delivery partner, based on the actual distance and service charges.

Shipping Modes

  • Surface Delivery: Used for all COD orders. Takes slightly longer but allows you to pay on arrival.
  • Express Air Delivery: Used for all prepaid orders. Faster, reliable, and traceable across India.

If you ever face a delay, a missing shipment, or a damaged parcel — our support team is available 24x7 to assist you.

Your order is important to us, and we’ll do everything we can to deliver it on time and in perfect condition.